How to check if Sales Return has been created

Fulfillment must occur before a Sales Return can be created.

The Related Records feature allows users to check if a sales return has already been created. This helps prevent duplication by enabling users to quickly identify whether a record exists for a sales order. Additionally, if the user has access to view Sales Return details, they can easily access and review the information by navigating directly to the transaction.

To verify whether a transaction has been created, navigate to the Sales Return table and check for an existing hyperlink. If no hyperlink is present, it indicates that no transaction has been created.

Sales Return table

If a sales return has not yet been posted, users can still create new sales return transactions, as the system does not perform duplication checks at this stage. Validation will only occur once the transaction has been posted.